Industries

Hotel

Rooms and bookings, check-in with ID, nightly charges, room service, one bill at check-out. Includes Restaurant.

What it does

Runs a hotel's front office: room types and rooms, bookings without overbooking, check-in with the guest's ID, each night's room charge posted automatically, room service and restaurant bills on the room, one GST bill at check-out, and housekeeping. Restaurant is included.

Getting started

1. Open Hotel Settings and choose your business and check-in and check-out times.
2. Add your Room types with their rate per night. Each one is billed with SAC 996311.
3. Add your Rooms with their type and floor.
4. For the restaurant and room service, set up Restaurant as its guide describes.

Everyday work

• Open Front desk to see who is arriving and leaving today and every room: free, occupied (with the guest), or waiting for cleaning.
• Take a booking: the guest, room type and dates. A room type can never be sold for more rooms than you have on any night.
• When the guest arrives, record their ID and press Check in. A clean room is chosen if you did not pick one. Each night's room charge is added to the folio automatically.
• Room service or a meal in the restaurant: on the order, press Charge to room and pick the guest.
• At departure, press Check out and bill. Every night and charge goes on one GST bill, and the room goes to housekeeping. On the front desk, tap a room waiting for cleaning to mark it ready.

Good to know

• GST on rooms is 5% up to ₹7,500 a night and 18% above. Set those tax templates on the room items.
• Foreign guests must be reported on Form C within 24 hours of arrival. Nationality and passport are recorded on the booking.
• Guests' ID details are personal data: they are erased on request once the stay is billed, and kept no longer than the law requires.

Settings: Hotel Settings

Company

Check In Time

Check Out Time