Industries

Travel

Tours, departures, online bookings with deposits, itineraries and manifests.

What it does

For tour operators: tours with day-by-day itineraries and supplier costs, dated departures with seats, online booking with a deposit, balance reminders, and refunds by your cancellation policy.

Getting started

1. Create a tour: itinerary days, overnight stops, suppliers and net costs, price per person, deposit percentage and cancellation policy. The margin is worked out for you.
2. Add departures with their date and seats.
3. Tick published on the tour. Open departures appear on your public /tours page.

Everyday work

• Travellers book online and pay the deposit; the balance is due before departure. Staff can also book from Tour Booking.
• Balance links go out automatically when due. Unpaid balances close to departure are flagged in your chat channel.
• Print the itinerary for a booking and the manifest for a departure.
• Cancel a booking: the seats are released and the refund follows the tour's policy.

Good to know

• Bookings made close to departure are paid in full at once.
• A booking's number of travellers cannot change after booking; cancel and book again instead.